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Writer's pictureCynthia Fortlage

Why Inclusive Culture Matters: Retention Risks of an Unsafe Workplace for LGBTQ+ Employees

Reflection on the UCLA Williams Institute study



The need for an inclusive workplace culture is no longer a matter of preference; it’s essential for retention and organisational well-being. The research underscores that one-third of LGBTQ+ employees have left jobs due to unfair treatment, and a significant number still consider leaving due to unsupportive environments. Imagine the experience of constant vigilance, wondering whether being oneself could risk career progression or even employment itself.


An intentional culture is built on respect, not tolerance alone. It’s about creating an environment where individuals feel secure and valued for who they are. Leaders must acknowledge that when people feel safe, they stay—and they thrive. Retaining diverse talent requires more than diversity training; it demands embedding inclusivity into every aspect of workplace culture. Organisations that commit to this see the benefits not only in retention but also in the performance, innovation, and community that genuine inclusion fosters.


Reflection on the UCLA Williams Institute study: Read more in the full report here.


To discuss how to make inclusive culture a core part of your strategy, reach out at cynthiafortlage@cynthiafortlage.com to explore how we can help.

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